When deciding which credit card processing provider is best for your business, you have to be very wise. There is cost, customer service, security features and so much more to take into account! Well, if you are new to the game and do not know what to do, we have got your back. We have compiled an essential checklist of factors in this article that you can consider when picking the right credit card processing provider for your business. Continue reading!
6 Factors to Consider when Choosing Credit Card Processing Company
Good for you if you are considering adding credit card payment functionality to your business. Not only does it boost your credibility, but it also increases the possibility that your potential customers will become paying customers. Well, here are 7 most important factors you need to consider when selecting the right credit card processing company for your business:
- Setup Procedure
- Fraud prevention and security
- Fees, costs, and expenses
- Allowed payment types
- Relationships with clients/peers
- Customer support
Let’s look at these factors more closely one by one:
1 – Setup Process
When selecting a credit card processing service, you should first take the integration procedure into account. Find out how easy the setup process will be. Even though this process should be quick and simple, it’s important to learn how long installation and the time it will take for your business to begin using the system will take. With each delay you encounter, your business loses money and the chance to win over a new client. A business shouldn’t have to take the chance of drawn-out, challenging setup processes.
2 – Fraud Prevention and Security
Customers often worry about security when choosing card payments, and with the rise in credit card theft, it is only natural that they will be cautious. You must assure customers that their transactions are conducted securely and that their credit card information is protected as a merchant. To do this, find out what resources the business has to protect your customer’s financial information from fraud.
3 – Fees, Costs, and Expenses
Credit card processing companies offer you different price and cost structures based on the type and size of the business, your volume of transactions, total expenditure, and many other such factors. There can be charges for the equipment and for complying with regulations. There may also be flat rates, monthly maintenance fees, and incidentals. As a business owner, it is your prime responsibility to invest enough time in learning about the entire costs associated with installing and using a card processor in your company. The best credit card machine provider offers flexible payment options to clients.
4 – Allowed Payment Methods
Every day that goes by, more and more customers are adopting digital payments. For this, many different payment solutions have also been devised. So, when you are selecting a credit card processing provider for your business, be sure to ask about all the payment options the company provides. From a business standpoint, users view the availability of new payment options, such as UPI, net banking, mobile wallets, and so on, as a big benefit.
5 – Relationship with clients/peers
You also need to ask your to-be trusted partners about their industry relationships. Find out what kinds of relationships they have formed with their clients and peers. Also, understand the advantages they offer your personal relationship as well. This includes finding out which sponsor banks they work with so you may take use of their contacts in the industry to expand the network of your own company. The likelihood that a credit card processing firm will be able to support your organization’s long-term growth increases with the number of contacts they have.
6 – Customer Support
Another important aspect that you need to consider is the credit card processing company’s customer support. Ask them what will be their course of action when any sudden query or issue arises. Other than that, you should also learn about the communication protocols their team follows. It is important to remember that a good customer experience can really help you in going a long way in your payment relationships. Ideally, look for a processor that provides customer service 24 hours a day, 7 days a week, preferably with direct assistance from an account representative.
What to watch for
There are a lot of things to consider when choosing a payment card processing company for your business. Find a credit card processing company that has a solid history of offering merchant services to businesses just like yours. No matter which way your firm may swing, the ideal one will have proven its capacity for growth.
In order to further assist you in making the best decision possible, we have listed some red flags as well. Read ahead:
1 – liquidated damages termination fee
An early contract cancellation procedure known as a liquidated damages termination fee could result in your company being charged the entire expected contract sum. Consequently, if you terminate the agreement during the first few weeks or months, you risk being held liable for both the violation of the contract and the lost fees that the merchant account processor would have recovered.
2 – Non Qualified rates
Non-qualified rates are another warning sign to keep an eye out for. These rates are fees imposed for specific sorts of transactions, such as telephone credit card purchases made by customers. As a business owner, request a sample monthly bill from the credit card processor. This way, you can examine the itemized charges for transactions and have a clearer understanding of their services.
It is also important to compare the credit card processing company’s services with those of their competitors. Look at the features, fees, and customer service offered by different companies to determine which one best meets your needs. Additionally, make sure to read customer reviews and find out what other customers have experienced when using the company’s services. Finally, always remember to check for any hidden fees or additional charges associated with the credit card processing company before making your decision.
I sincerely hope you found this short guide to be very helpful. Visit us again for more insightful blog posts.