Quick Tips to Fix Orbi Satellite Not Connecting

If you are facing an issue while connecting your Orbi router to the satellite, then we understand it can be infuriating at times. So, we have brought this guide for you that is packed with every single piece of information that is needed to fix the Orbi satellite not connecting issue and get the Orbi router connected to the satellite.

What Happens When Orbi Router and Satellite Do not Connect?

Using Orbi you can have an extended network throughout your home. Though you can connect to the router network, but its network range is limited. Hence, an Orbi satellite is used. The whole purpose of the Orbi satellite is to expand the network. But if the Orbi satellite refuses to connect to the router, then you won’t be able to enjoy the seamless internet using the Orbi.

Orbi Satellite Not Connecting [Fixed]

Orbi router and satellite are not connecting implies the Orbi satellite is not synced to the router and hence can’t receive its signal. This guide will help you to troubleshoot the Orbi issue. You will find the troubleshooting instructions that worked well for other Orbi users when they experienced Orbi router and satellite sync issues. Simply walk through them one after the next and check which hack worked best for you. FYI, you may need to perform more than one hack, thus be patient till the issue gets fixed. Here are the fixes:

  • Reduce Distance

Perhaps the reason the Orbi router and satellite are not connecting is due to the excessive distance between the devices. If the distance is more then obviously they will not be able to communicate with each other and hence no sync will happen.

Thus, pull the devices a little closer and then try to sync them. Here we have mentioned ‘little’ as bringing them very close will also cause signal interference. Thus maintain an appropriate distance between them and then try syncing using the Sync button.

  • Check Power Connection

There is a chance that a poor power supply to the devices is fostering this issue.

Hence, begin by checking the power sockets to which the Orbi router and the satellite are connected. Make sure it is damage-free. Also, ensure there are no power outages in the area.

  • Verify Internet Signal

Make certain that the Orbi router as well as the satellite is receiving a stable and reliable internet connection before attempting to sync them.

  • Reboot Orbi

Any minor technical hitch with the Orbi might be causing this issue. Such technical hitches also lead to Orbilogin not working issue as well. Thus to fix this issue you simply need to reboot your Orbi. Unplug the Orbi router from the power socket and let it have some rest. Do the same with the Orbi satellite as well. Once the reboot is done, try syncing the devices.

  • Reset Orbi Satellite

If the aforementioned troubleshooting hacks have not been of any help, then you consider resetting the Orbi satellite now. After resetting, do the manual syncing of the devices.

To reset the Orbi satellite, do this:

  • Bring the Orbi router and the satellite closer to each other.
  • Make sure that the Orbi satellite is powered on and the power LED should be ON.
  • Now, press the Rest button on the satellite. The power LED should pulse white.
  • The Orbi satellite is reset.

As soon as the reset is done, you should be able to sync the devices. You can sync the Orbi router and satellite by using the below-given steps.

Sync Orbi Router & Satellite

  • Make sure that the Orbi satellite and the router are receiving a non-fluctuating power supply.
  • Press the Sync button on the Orbi router first.
  • Similarly, press the Sync button on the satellite.
  • The LED on the Orbi satellite should be solid blue for about 90-180 seconds. This indicates that the router and the satellite are synced successfully.

In a Nutshell

Thus, here we put a full stop to our guide consisting of troubleshooting hacks that are helpful in getting the Orbi satellite not connecting issue fixed. We would like to recommend getting the firmware on the Orbi updated all the time to avoid any issues with the device. You simply need to access the Orbilogin page and get to its settings and there you can manually easily update its firmware.